Terms and Conditions – Tap Me Tags

1. Introduction

These Terms and Conditions govern your use of our website (www.tapmetags.co.uk) and the purchase of products from Tap Me Tags, a brand operated by Thetford 3D. By placing an order, you agree to be bound by these terms.

2. Business Information

Tap Me Tags is operated by Thetford 3D.
For any enquiries, please contact:
Email: sales@tapmetags.co.uk

3. Products

Tap Me Tags are 3D printed key fobs embedded with NFC (Near Field Communication) technology. Products may be customised based on customer-provided content.

We aim to ensure all product descriptions and images are accurate, but slight variations may occur due to the manufacturing process.

4. Orders and Payment
  • All orders are subject to acceptance and availability
  • Payment must be made in full at the time of purchase
  • Once an order is placed, you will receive confirmation via email
  • We reserve the right to cancel or refuse any order at our discretion
5. Customisation and Customer Content

By submitting images, logos, or other content to us, you confirm that:

  • You own the rights to the content or have permission to use it
  • The content does not infringe any copyright, trademark, or other legal rights
  • The content is not offensive, illegal, or inappropriate

We reserve the right to refuse to produce any order containing content that we deem inappropriate or unlawful.

Tap Me Tags and Thetford 3D are not responsible for any legal issues arising from customer-submitted content.

6. Returns and Refunds

Due to the personalised nature of our products:

  • Customised items are non-refundable and non-returnable, unless faulty

If your item is faulty or damaged:

  • You must contact us within 14 days of delivery
  • We may offer a replacement or refund at our discretion
7. Shipping and Delivery
  • Delivery times are estimates and may vary
  • We are not responsible for delays caused by postal services or external factors
  • Risk passes to the customer upon delivery

If your item is lost in transit, please contact us and we will investigate.

8. NFC Functionality Disclaimer

Our products rely on NFC technology, which may not be supported by all devices.

We do not guarantee compatibility with:

  • All smartphones or devices
  • Devices with NFC disabled or restricted

Tap Me Tags is not responsible for issues arising from device incompatibility or user settings.

9. Use of Products

You agree not to use Tap Me Tags:

  • For illegal or harmful purposes
  • To distribute malicious, offensive, or misleading content
9A. Product Usage and Responsibility

Tap Me Tags are designed as functional NFC-enabled accessories and are not toys. They should be kept out of reach of small children and used responsibly at all times.

By purchasing and using our products, you agree that:

  • You are solely responsible for how you use your Tap Me Tag
  • You accept full responsibility for any content you link to, store on, or share via your Tap Me Tag
  • You will not use Tap Me Tags to distribute illegal, harmful, misleading, or offensive material

You further acknowledge and agree that:

  • Any interaction between a Tap Me Tag and an NFC-enabled device is undertaken at your own risk
  • Tap Me Tags and Thetford 3D are not liable for any damage, data loss, security issues, or other consequences resulting from the use of our products with any device

By using our products, you accept full liability for any loss, damage, or issues caused directly or indirectly through the use of a Tap Me Tag.

We reserve the right to refuse service or take appropriate action if misuse is identified.

10. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect or consequential losses
  • We are not responsible for loss of data, business, or revenue
  • Our liability is limited to the purchase price of the product
11. Privacy

We collect and process personal data in accordance with our Privacy Policy. This includes information such as:

  • Name and contact details
  • Uploaded content
  • Order information
12. Intellectual Property

All content on this website, including branding, images, and designs, is the property of Tap Me Tags / Thetford 3D and may not be used without permission.

13. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page.

14. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact:
Email: sales@tapmetags.co.uk

Last updated: 01/04/2026

Frequently Asked Questions

Your queries addressed for clarity and confidence
What are TAP Me Tags and how can they benefit my business?

Tap Me Tags are personalized tags that can include your brand logo and social media links. They serve as a physical marketing tool, promoting your online presence and making it easy for customers to connect with you.

What if I need assistance with my design?

We provide support for customers needing design help. You can contact our dedicated design team for assistance in creating a tag that reflects your brand's unique voice.

Are your key fobs durable and suitable for everyday use?

Yes, our key ring fobs are crafted from high-quality materials designed to withstand everyday wear and tear, ensuring that your promotional message stays visible and effective.

What is your return or refund policy if I am not satisfied with my order?

Due to the custom nature of our key ring fobs, we do not accept returns unless the product is defective. If you encounter any issues, please contact us within 30 days of receiving your order.

How can I contact customer support for further questions?

Our customer support team is available via the 'Contact Us' section of the website. You can also email us directly for prompt assistance with any enquiries.

Questions About Our Terms & Conditions?